"White glove delivery" gets used loosely across the furniture industry, so it's worth knowing exactly what it means at J Design Gallery before your piece arrives.
What's included
- In-home placement — your delivery team carries the piece into the exact room and spot you want, not just to your driveway or front door.
- Assembly — any legs, headboards, or components that need to be attached are put together on site.
- Packaging removal — all boxes, plastic wrap, and packing material leave with the delivery team. You're not left breaking down cardboard.
- Placement adjustments — if it doesn't look right where you planned, the team will reposition it before they leave.
What to do before delivery day
Clear a path from your front door to the final room, and measure that path in advance — see our room measuring guide for exactly what to check. If you're placing a new piece where an old one currently sits, have that older piece moved out of the way ahead of time.
Delivery zones and scheduling
We deliver across the greater Bay Area, with scheduling windows based on your location relative to our Pleasanton and Milpitas showrooms. Our team will confirm your delivery window and any access details (stairs, elevators, HOA restrictions) when you place your order.
Questions before you buy?
Full delivery details are on our delivery page, or ask our team in-showroom when you're shopping — we'll walk you through exactly what delivery day looks like for your specific piece.